Frequently Asked Questions: Don’t see your question? Drop us a line on our Contact page.
What’s up with your company name?
Our name came about when we looked at the cool shape that was the District of Columbia, i.e. the Lines of the District. It is also a play on the phrase ‘clothing line’. That + we are a company and we got District Line Co.
When will my order ship?
Most orders leave our studio within 3 days + shipping time, which is typically 1-4 days.
How much is shipping?
Flat rate shipping is $7. Orders over $75 ship free.
How do your shirts fit?
Each shirt is different and fit will mean something different to each person. That’s why we note sizing for each shirt in the product listings.
Can I purchase/pickup in person?
We are an online store only with no brick & mortar storefront, so we can not offer pick up. However, our shirts are stocked at many local retailers that you can find on our Retailers page. We update this regularly as we add new partners and encourage you to support two local businesses by checking out their selection. We also do several events throughout the year and talk about those over on social, so follow along and come see us!
How do I exchange something I ordered?
Use our contact form and we will get you squared away.
Can I have a discount?
We do occasional discounts a few times a year. Sign up for our newsletters to get the latest and greatest. We also post limited codes on our social accounts.
Where are your products made?
Our shirts are designed and printed in the USA.
Who designs your products?
We work with independent, local designers on all of our designs. We are proud to support our local economy in this way.
Can you print shirts for my team/company/cool project?
We don’t do custom orders. We suggest contacting a local screen printer for these needs!
When will you make my city?
We are regularly making new designs but only release a few times a year. Check back and follow us on Instagram @DistrictLineCo to see the latest!
Do you do collaborations?
Yes! We love collaborations! If you have a cool collab idea, shoot us a note on our Contact form.
Can I suggest a design idea?
YES! We love to hear from fans and really love to hear your design ideas. We might just make them! Drop us a line through our Contact form to tell us your idea.